How Can We Help You?

Get the help you need to integrate and use ForecastAPI effectively.

Email Support

Paid Plans Only

Get direct assistance from our technical support team for integration issues, API questions, and troubleshooting.

24-hour maximum response time
Technical implementation help
API debugging assistance
Contact Support

Email: support@forecastapi.com

Self-Service

All Plans

Access comprehensive documentation, code examples, and API references to get started quickly.

Complete API documentation
Code examples in multiple languages
Interactive API playground
View Documentation

Available 24/7 for all users

Support Coverage by Plan

Support Type Free Plan Paid Plans
Documentation Access
API Reference
Code Examples
Email Support
Response Time Within 24 hours
Implementation Help
Bug Reports

Note: ForecastAPI is a fully self-service platform. We do not provide setup assistance, custom implementations, or consulting services. Our documentation and API are designed to be simple enough for any developer to integrate independently.

Frequently Asked Questions

What kind of support is included with paid plans?

Paid plans include email support with a maximum 24-hour response time. Our team can help with API integration issues, debugging, and technical questions about using ForecastAPI.

Do you offer phone or video call support?

No, we only offer email support. This allows us to provide thorough, documented responses and keep our prices affordable. Most issues are resolved in a single email exchange.

Can you help with custom implementations or setup?

ForecastAPI is a self-service platform. We don't provide setup assistance or custom implementations. However, our API is designed to be simple enough that any developer can integrate it using our documentation and examples.

What if I need help on the free plan?

Free plan users have access to all documentation, API references, code examples, and community resources. These materials are comprehensive and should answer most questions. Consider upgrading to a paid plan if you need direct support.

How quickly are bugs fixed?

Critical bugs affecting API availability are addressed immediately. Other bugs are prioritized based on impact and fixed in regular updates. Paid customers can report bugs directly via email for faster response.

Do you have an SLA?

We maintain 99.99% uptime for all users. Enterprise customers requiring formal SLAs should contact us at enterprise@forecastapi.com for custom arrangements.

Ready to Get Started?

Join thousands of developers using ForecastAPI for accurate predictions.